In addition to our brand new website, we have decided to run a blog to further support our tenants and landlords – or anyone who could benefit from some guidance from experienced lettings experts. We will regularly update the blog to give our readers relevant information about legislation, honest advice and some backstory and details about Harlows ourselves.

With our very first blog post, we’d like to tell you a little bit about how Harlows began and give you the background to our ethos and principles. Harlows of Frome was the brainchild of Lisa Cooke (Director) and Katrina Warman (Property Manager), after we spent years working together and building relationships with tenants and landlords through another letting agency. Our shared vision for a business where we could prioritise integrity combined with our ability to work excellently together led to us launching Harlows of Frome on June 1st 2019.

Nearly a year on, Harlows of Frome has flourished into a tight-knit team of 4, and we have branched out into sales as well as lettings. Between us we have 15+ years of experience in lettings, as well as a very rounded view of the property game in Frome – as we have all rented or been landlords here. Collectively, we found that what was missing was a personal touch that acknowledges how difficult the experience of renting or letting can be. Our purpose is to create a down-to-earth, transparent lettings agency that provides a great service and fosters great relationships with both landlords and tenants.

To facilitate this purpose, we have certain principles and systems that set us apart from the rest. We value open communication and make time for a warm and down to earth conversation with everyone we speak to, our pricing structure is transparent, and we don’t charge commission on work carried out, or fees to landlords for tenancy renewal.

In the current climate, we feel tenants and landlords need support now more than ever. While we have been checking in on our own tenants and assisting with their concerns, we also want to provide some insight for a broader audience. We will update the blog with information about legislation in the light of the pandemic. Stay tuned!


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