About Us

The Harlows team is led by Lisa Cooke and Katrina Warman. Together, we have years of experience in lettings, and have been both landlords and tenants in the Frome area.

Our purpose is to create a down-to-earth, transparent lettings agency that provides a great service and fosters great relationships with both landlords and tenants. We also want to set a standard, so that letting a property in Frome becomes easy and stress-free wherever you do it.

Our Mission

To provide a top quality, affordable letting service to landlords and tenants.

To listen to your requirements, guide and support you through the process and adapt to what you need.

To operate in a fair, consistent and transparent way.

Our Essence 

We create long-lasting relationships with all our customers and operate on sound working practices, open communication and honesty.

Our Vibe

Our energy is positive, professional and personal. Talking to us is like talking to a good friend about something they know inside out and care passionately about.

We look after you, are transparent about costs and make the process of letting your property or renting your new home simple, clear and friendly.

And because we are independent, we’re able to provide a far more personalised service than bigger organisations.

Our Promise 

We conduct our business with honesty, openness and integrity in everything we do, so you get fair prices, great service and the tenants or home you want.

Lisa Cooke - Director
Katrina Warman - Property Manager
Laura Lewis - Lettings Administrator